Trainer: Shape AI Support app for iPhone and iPad
Developer: Text, Inc
First release : 04 Aug 2023
App size: 77.06 Mb
*** Empower AI with Your Expertise ***
"Trainer" puts you at the center of AI learning. It allows customer support agents and other knowledgeable users to share their expertise and directly contribute to the training of your AI system.
*** Teach AI, Improve Customer Support ***
When a question is asked by a user and the AI does not have an existing response, the app sends a push notification to your agents. By inputting their expert responses, agents are actively teaching the AI to handle similar queries in the future. This iterative process of learning means the AI gets smarter over time, improving the ability to provide quick, accurate, and efficient customer service.